Unsure about the process of paying rent?

We aim to make paying your rent as easy as possible and each of our tenants will have a bespoke arrangement that could include direct debit payments, universal credit, housing benefit, or top ups from Local Authorities direct.

This will be arranged with you at the start of your tenancy and may update throughout your tenancy. If you are unsure about how to pay your rent por how much to pay, lease get in touch.

Your Answer to Any Questions Regarding Rent

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Your rent increase

As rents increase, we’re here to support you.

An aerial view of a residential area in Surrey, England

Pay your rent

The easiest way to pay your rent is to make a card payment over the phone. Call us during office hours.

An aerial view of a residential area in Surrey, England

Set up a Direct Debit

If we’ve asked you to set up a Direct Debit, you can set this up online.

An aerial view of a residential area in Surrey, England

Rent, housing benefit and Universal Credit

If you have any queries about your rent, housing benefit or Universal Credit, we’ll do our best to help.